Política de envío

Processing Time

All orders are processed within 1–3 business days.

Once your order is shipped, you will receive a confirmation email with tracking information.

 

Shipping Time

Estimated delivery time (after processing):

• Standard Shipping (U.S.): 3–7 business days

Please note: weekends and holidays are not included in processing or delivery times.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Issues / Delays

JOLET is not responsible for:

• Delays caused by the carrier
• Incorrect or incomplete addresses entered at checkout
• Lost or stolen packages after delivery

If your tracking shows “delivered” but you did not receive your package, please contact the carrier directly.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours with your order number and photos:

📩 joletnjllc@gmail.com

Changes to Address

If you entered the wrong shipping address, please email us within 1 hour of placing the order.

We cannot guarantee changes after the order has been processed.